Maintenance Team Contact Information

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Maintenance Contact Numbers:

Supervisor        859-661-5396
Maintenance     859-661-5653
Maintenance     859-661-5654
Maintenance     859-661-5659
Supervisor        859-661-5649

How to Submit a Maintenance Request

If you are having a maintenance emergency during business hours, please call our office at (859) 623-8482.  If you are having a maintenance emergency outside of business hours, please call our maintenance team at one of the numbers above.

*We do not schedule appointments for maintenance requests.  Our maintenance men come when they are available.

 

Submit Non-Emergency Maintenance Request

For non-emergencies, you can submit a work order through the tenant portal.

  1. You can log into the tenant portal here: https://www.residentcenter.com/ or here: https://hagerrental.managebuilding.com/Resident/public/home.
  2. Once logged in, then click on “Requests,” then click on “Create New Request.”
  3. If you have trouble accessing your tenant portal or you haven’t set your tenant portal up yet, please call our office during business hours for assistance.”

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